Terms of service

Welcome to Arvenaz. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website or placing an order.

1. Acceptance of Terms

By accessing this website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service, as well as our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with any part of these terms, please do not use our website.

2. Products and Availability

Arvenaz offers a curated selection of footwear, apparel, accessories, and other fashion-related products.

We make every effort to ensure that product descriptions, images, specifications, sizing information, pricing, and availability are accurate. However, we reserve the right to correct errors, update information, modify product listings, or discontinue products at any time without prior notice.

Product images are provided for reference only. Actual colors and appearance may vary slightly due to lighting, photography, monitor settings, or manufacturing updates.

3. Pricing and Payments

All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise specified.

Payment must be successfully authorized before an order can be processed and shipped.

Arvenaz reserves the right to refuse or cancel any order suspected of fraud, unauthorized activity, pricing errors, or violations of these Terms of Service.

4. Order Acceptance

Submitting an order does not guarantee its acceptance.

Arvenaz reserves the right to cancel or limit any order for reasons including, but not limited to:

  • Product unavailability

  • Pricing or listing errors

  • Payment authorization or verification issues

  • Suspected fraudulent or unauthorized activity

If an order is canceled after payment has been received, a full refund will be issued using the original payment method.

5. Shipping

Orders are processed and shipped in accordance with our Shipping Policy.

Estimated delivery times are provided as guidelines only and may vary due to shipping carrier operations, customs clearance, weather conditions, peak seasons, or other circumstances beyond our control.

Ownership and risk of loss transfer to the customer once the order has been delivered to the shipping address provided during checkout.

6. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

We encourage customers to review that policy carefully before making a purchase.

7. Intellectual Property

All content available on this website—including text, graphics, logos, images, videos, product descriptions, website design, and other materials—is the property of Arvenaz or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, republished, modified, or used without prior written permission from Arvenaz.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Arvenaz shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of this website, our products, or our services.

Our maximum liability for any claim shall not exceed the amount paid for the product giving rise to the claim.

9. User Responsibilities

By using this website, you agree to:

  • Provide accurate and complete information when placing orders.

  • Use the website only for lawful purposes.

  • Refrain from interfering with the security, functionality, or operation of the website.

  • Not engage in fraudulent, abusive, or unauthorized activities.

  • Respect the intellectual property rights of Arvenaz and third parties.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

11. Changes to These Terms

Arvenaz reserves the right to modify these Terms of Service at any time without prior notice.

Any changes become effective immediately upon publication on this website. Your continued use of the website after such updates constitutes your acceptance of the revised Terms of Service.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Arvenaz operates, without regard to its conflict of law principles.

13. Contact Information

If you have any questions regarding these Terms of Service or any aspect of our website, products, or services, please contact us:

Arvenaz

Email: support@arvenaz.com

We are committed to providing responsive customer support and maintaining a secure, transparent, and trustworthy shopping experience for every customer.